To access the service menu is the same on most verizon phones:
(Modified verison from http://mark.cdmaforums.com/VX10K.htm)
Using the QWERTY keypad, dial ##PROGRAM11000 and then press Send. Then enter 000000.
NOTE: use SYM before hitting #... so... Sym 3 Sym 3 p r o g r a m 1 0 0 0 0 send
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